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Terms & Conditions

VAN HEERDEN PHARMACY GROUP TERMS AND CONDITIONS

Welcome to Van Heerden Pharmacy Group’s website (www.vanheerden.co.za). By accessing or using our website, you agree to these Terms and Conditions. If you do not agree to the Terms and Conditions, kindly choose to opt-out.

About Us

Van Heerden Pharmacy Group’s principal place of business is located at 25 Chris Hani Weg, Bela-Bela, Limpopo, 0480, South Africa. We operate 27 pharmacies across Limpopo, Gauteng, and Mpumalanga, offering health, beauty, and wellness products and services.

Website Use

  • Website is restricted to use for personal, non-commercial purposes, such as browsing, purchasing of products, or accessing services.
  • Our website may not be used for the following purposes:
    • Republish, sell, or reproduce website content without permission.
    • Use our website for unlawful purposes or to harm others.
    • Attempt to access restricted areas or interfere with website functionality.

Online Purchases

  • Payments: We accept payments via credit/debit cards as well as EFT payments. All transactions are processed securely, and prices are in South African Rand (ZAR).
  • Delivery: Orders are delivered via courier. A 30% discount applies to courier fees, and free delivery is offered for orders over R1000.00. Large or heavy items (e.g., nappies and formula milk) are limited to one item per order; contact us via WhatsApp/call (073 440 2525/ 014 736 2301) for additional items. Kindly refer to our Delivery Terms and Conditions for further information in this regard.
  • Returns: Kindly refer to our Return Policy for details on returning items within 30 days, subject to terms and conditions.

 Promotions

  • Current promotions (e.g., 30% off courier fees, free delivery for orders over R1000.00) are subject to availability and may be withdrawn or modified without notice.
  • Restrictions apply to large/heavy items, as can be noted in our Delivery Policy.

Cookies and Data Protection

  • We use cookies to enhance your experience, such as remembering your preferences. By using our website you consent to our use of cookies, in line with our Privacy Policy.

 

  • We comply with South Africa’s Protection of Personal Information Act (POPIA) to protect your personal data.
  • To view our Privacy Policy, kindly access same online at vanheerden.co.za.

 

Intellectual Property

  • All content on our website, including but not limited to the following: text, images and logos, is owned by Van Heerden Pharmacy Group or its licensors. You may view or print content for personal use, but may not reproduce, distribute, or modify any content without permission.

User Content

  • If our website allows comments or reviews, you are responsible for ensuring your content is lawful, non-offensive, and does not infringe third-party rights.
  • Van Heerden Pharmacy Group reserve the right to remove inappropriate content and may use your content for promotional purposes with your consent.

Hyperlinking

  • Organizations like government agencies, search engines, or news outlets may link to the Van Heerden Group website without prior approval, provided the link is not misleading or implies unauthorized endorsement.
  • All other organizations must request permission by emailing customercare@vanheerden.co.za.

Third-Party Links

  • Our website may include links to third-party sites. Van Heerden Pharmacy Group are not responsible for these third-parties’ site content, accuracy, or practices and these sites should be accessed at your own risk.

Disclaimer of Liability

  • Our website and services are provided without warranties and to the extent permitted by law. We do not guarantee accuracy, availability or fitness of the website for any purpose.
  • Van Heerden Pharmacy Group will not be held liable for any loss or damage arising from website use, except for liability that cannot be excluded under South African law (e.g., Consumer Protection Act).

Dispute Resolution

  • We aim to resolve issues promptly and proficiently, if you have concerns or disputes, contact us at customercare@vanheerden.co.zaor +27 14 736 2301.
  • Disputes are governed by South African law, and jurisdiction lies with the courts of Limpopo, South Africa.

Changes to Terms

  • Van Heerden Pharmacies reserve the right to renew or update the Terms and Conditions at any time. Continued use of the website constitutes acceptance of the content thereof.
  • Contact us for questions or support:

Thank you for choosing Van Heerden Pharmacy Group!

 

Please note: Orders are shipped from Bela Bela.
View delivery terms